Privacy Policy & Legal Information

Privacy Policy

Last Updated: 2 February 2026

BookBolt.in is owned and operated by Ganak Technology, an MSME registered company based in Patna, Bihar, India. We provide services across Bihar, Jharkhand, Uttar Pradesh, and Chhattisgarh. We are committed to protecting your personal information.

Information We Collect

• Name, email address, mobile number
• Institution or organization details
• Login credentials for software access
• IP address, browser type, usage data

How We Use Information

• To provide and manage BookBolt services
• To process payments and renewals
• To provide customer support
• To comply with legal requirements

Payment Information

Payments are processed through secure third-party gateways. We do not store card, UPI, or banking details.

Data Security

We use reasonable security measures to protect your data. However, no online system is 100% secure.

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Terms & Conditions

By using BookBolt.in, you agree to comply with these Terms & Conditions.

• Users must provide accurate information
• Login credentials must be kept confidential
• Unauthorized copying or misuse of software is prohibited

Payments & Subscription

• All prices are agreed in advance
• Subscription fees are non-refundable unless stated otherwise
• Renewal reminders may be sent via email or SMS

Governing Law

These terms are governed by Indian law. Jurisdiction shall be Patna, Bihar only.

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Refund & Cancellation Policy

Cancellation

Orders can be cancelled before service activation. Once access credentials are shared, cancellation is not allowed.

Refund

Payments are generally non-refundable. Refunds may be considered only for duplicate payments or technical errors. Approved refunds are processed within 7–10 working days.

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Shipping / Service Delivery Policy

BookBolt provides digital products and services only.

• Software credentials are delivered via email or SMS
• Delivery timeline: 24–72 working hours after payment
• No physical shipping unless agreed in writing

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Disclaimer

Information on BookBolt.in is provided on an “as is” basis. Ganak Technology makes no warranties regarding accuracy or availability. Use of the website and software is at the user’s own risk.

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Grievance Redressal Officer

In compliance with the Information Technology Act, 2000:

• Name: Rahul Kumar
• Designation: Grievance Officer / Proprietor
• Company: Ganak Technology
• Address: Patna, Bihar, India
• Email: grievance@bookbolt.in
• Response Time: Within 7 working days